PRIVACY POLICY

SMS MOBILE MESSAGING

Most Recent Update: 11/1/2024

PRIVACY POLICY

This Policy explains how Garden State Garage Doors collects, uses and discloses personal information of its customers, and prospective customers.

COLLECTION OF PERSONAL INFORMATION

INFORMATION COLLECTED DIRECTLY FROM YOU:

We may collect personal information directly from you, for example [through a web form, during an online or in-person registration, while filling out an application, or while setting up an account with us.] Personal information we collect directly from you may include but not limited to [first and last name, address, email address, and phone number.]

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

INFORMATION COLLECTED FROM YOUR DEVICE:

Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example [your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website.] Our website may also use cookies to personalize your experience and enable certain features [such as clocking into to work.] You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org.

USE OF PERSONAL INFORMATION

We use information collected directly from you to provide you with [Scheduled service alerts, Maintenance Alerts, schedule change information, reminders, Important information Alerts, and other relevant information.] We DO NOT use this information to market our products and services to you, including by email or text message.

We use information collected automatically from your device [to provide our website to you, to optimize our website, and to assist with our efforts.]

DISCLOSURE OF PERSONAL INFORMATION

• We may use third-party service providers to assist us with managing our customers, and we may share your information with such third parties for these limited purposes.
• We use Google Analytics to help us understand how customers interact with our website. Google Analytics uses and processes your information in accordance with its privacy policy available at https://policies.google.com/privacy.
• We use Tessa Office, and ERP software by Swim Designs to help manage, create, and store our customers/employee information, scheduling, billing, and payroll.
• We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email alerts, please click on the Unsubscribe link at the bottom of any alert email sent from us.

If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at Messaging Terms and Conditions.

CHANGES TO THE THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Please review it frequently.

Data Collection

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems

Data Usage

We use your data solely for sending updates, promotions, and reminders related to our products or services.

Data Security

We protect your data with secure storage measures to prevent unauthorized access.

Data Retention

We retain your information as long as you subscribed to our SMS service. You may request deletion at any time.

MESSAGES AND DATA RATES MAY APPLY

Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. Frquency may be daily if you have upcoming appointments, otherwise monthly.

CONTACT INFORMATION

If you have any questions about this policy or our privacy practices, please contact us at 732-334-3667. Contact Garden State Garage Doors at 732-334-3667 or info@gardenstategaragedoors.com for HELP or to STOP receiving messages.

Opt-Out

You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to info@gardenstategaragedoors.com or 732-334-3667. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

Non-Sharing Clause

We do not share your data with third parties for marketing purposes. Garden State Garage Doors will not sell, rent, or share the collected mobile numbers